English (United States)

Doing What's Right Hotline

Report an Incident

Report an Incident

This system makes it easy to report an incident about workplace issues like financial and auditing concerns, harassment, theft, substance abuse and unsafe conditions.

Click the button below to get started with your report and we'll ask you a few questions about the incident.

Check Status

Check Status

You can check the status of your report or question using the access number and password you created when you submitted the report or question.

Call Us

If you would prefer to speak to someone confidentially, call us and one of our representatives would be happy to assist you.

phone icon 1 (800)-494-0274 (Canada), 1 (800)-492-3451 (US)

If you are dialing internationally choose your location from the list below for the international number assigned to your country. If your country is not listed click here for additional instructions.

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Please note this is not an emergency service. Contact your local authorities if this is a life threatening issue.

What happens to a reported concern?

This is a third party site, and complaints can be made anonymously.  Reported concerns are promptly forwarded by the third party service provider to the Senior Vice President and General Counsel and to the Vice President, Assurance and Advisory.  Teck is committed to treating reports made in good faith fairly and impartially, and to appropriate timely follow-up.

If the concern involves accounting, internal accounting controls, or auditing matters, or actual or suspected embezzlement, theft or fraud, it is also promptly forwarded to the Chair of the Audit Committee.

The details of reports are held in confidence, except as reasonably necessary to conduct an investigation, to implement follow up actions, or as required by law.  Reports are impartially investigated, either internally or by external investigators, depending on the nature of the report. The outcomes of investigations and steps taken as a result are reported to the Audit Committee and the Board of Directors, as well as to relevant members of management responsible for follow up.

Teck strictly prohibits any form of retaliation in relation to reports made in good faith, and will take action if any form of retaliation occurs.
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Message from our CEO

We share a strong sense of purpose at Teck, and each day we are guided by our values in how we operate and how we conduct ourselves. 

Doing What’s Right best describes what is expected of everyone to ensure our business is conducted with honesty, integrity and respect. Our Code of Ethics outlines in detail how to meet this expectation, and aligns with Teck’s values of being responsible and courageous. 

Doing What’s Right also refers to our individual responsibility to comply with our Code of Ethics in every aspect of our work. We all have a duty to report conduct that is inconsistent with the Code or our commitment to Doing What’s Right. 

Teck’s Doing What’s Right hotline is a tool to help you speak up when you see or experience something that doesn’t live up to our values, and I encourage you to make use of it if required. The hotline is confidential and anonymous, and Teck is committed to fairly and impartially investigating reports made in good faith, and to following up when complaints can be substantiated.

Thank you for your commitment to our values, for complying with our Code of Ethics, and for Doing What’s Right. Your commitment will help create a safe and healthy workplace for everyone, maintain our company’s reputation, and ensure a successful future for Teck.

Jonathan Price
Chief Executive Officer 
Teck


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