Engagement with our stakeholders — from local communities and Indigenous Peoples to investors and customers — helps to enhance our mutual understanding of interests, concerns and aspirations, and helps to strengthen relationships throughout the mining life cycle. Stakeholders are identified based on the degree to which they are affected by our activities and relationships, as well as by their ability to influence our achievement of our business objectives. In particular, stakeholder identification helps us to ensure we:
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Understand the positive and negative impacts of our business
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Understand the risks and opportunities — for stakeholders and our business — associated with these impacts
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Manage these impacts in a responsible and effective manner
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Understand the effectiveness of our management actions
Direct and Indirect Stakeholder Engagement and Management
Our direct engagement of stakeholders is organized into three broad levels: information disclosure, dialogue and participation. Our corporate teams also carry out direct engagement on an ongoing basis, which often includes engagement with government, industry associations, peers, shareholders and potential investors.
We carry out indirect engagement through the application of externally developed standards and frameworks that reflect stakeholder expectations. Our engagement with stakeholders is guided by our HSEC Management Standards and our Social Management and Responsibility at Teck (SMART) tools, and engagement outcomes are reported to the Safety and Sustainability Committee of our Board of Directors and to our HSEC Risk Management Committee.
Engagement with Local and Indigenous Communities
All of our operations, exploration sites, projects and closed properties identify, prioritize and directly engage local and Indigenous communities. Our work in this area is focused on:
- Disclosing and appropriately communicating accurate and timely information
- Maintaining an open dialogue, so all parties can fully understand each other’s views and concerns
- Engaging in decision-making around our activities
- Collaborating on issues of mutual interest
- Securing and maintaining our social licence to operate
Those responsible for engagement with local and Indigenous communities are trained to take a people-centred approach to dialogue that is focused on relationships, rather than on issues. This helps ensure that engagement is productive and constructive, and that it directly contributes to the building and maintenance of long-term, trust-based relationships.
Table 4: Key Engagement Topics with Stakeholder and Indigenous Peoples Identified and Managed in 2018
Stakeholder |
Description |
Priority Engagement Topics in 2018 |
---|---|---|
Our Workforce
|
Union, non-union, full-time and part-time employees, and contractors |
|
Communities
|
Indigenous communities, non-Indigenous communities, community-based institutions, and those outside of project-and site-affected communities |
|
Civil Society, Non-Governmental and Multinational Organizations |
Regional, national and international organizations focused primarily on advocacy |
|
Academic Institutions and Researchers |
Academic institutions and research organizations |
|
Governments
|
Local government body or institution, provincial/sub-national governments, and national/federal governments |
|
Indigenous Governments and Communities |
Agencies representing an Indigenous group, organizations run by/for an Indigenous group, Indigenous-controlled goods and service providers, and traditional land users |
|
Commercial Interests |
Joint ventures, large contractors and customers |
|
Industry Associations
|
Associations representing businesses (e.g., mining associations, sustainable business organizations) |
|
Investors |
Institutional investors, other equity holders, debt holders and banks |
|