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Engaging Communities of Interest

We engage with our communities of interest (COIs) throughout the mining life cycle. Our direct engagement of COIs is organized into three broad levels: information disclosure, dialogue and participation. Our engagement with COIs and the outcomes are reported to the Safety and Sustainability Committee of our Board of Directors and/or to our Health, Safety, Environment and Community (HSEC) Risk Management Committee.

Table 9: Examples of Key Communities of Interest, Issues and Responses 

COI Type

Specific COI

Example Key Issue in 2016

Teck Response in 2016

Frequency, Format and Type of Engagement



International Council on Mining and Metals (ICMM)

Tailings storage facility management

Collaborated with industry partners through ICMM to review tailings storage facility standards and critical controls

Annual reporting and ongoing engagement, with additional engagement scheduled as frequently as monthly with our senior management team, in particular with our VP, Environment

We played an active role in a global tailings management review focused on surface tailings management including a review of standards, critical control strategies, governance and emergency preparedness


Teck employees and contractors

Employee safety

Conducted a safety survey, with more than 5,600 employees participating

Led by the VP, Health and Safety, a survey conducted in person and online with employees at our sites and corporate offices

Analyzed survey results and used findings to inform the fourth series of our Courageous Safety Leadership program


Provincial and federal governments of Canada

Climate change

Advocated for effective and efficient climate change policies, including carbon pricing regimes that avoid carbon leakage and addressing the competitiveness of emission-intensive trade-exposed (EITE) industries

Our Community and Government Affairs team engaged in person and online through 2016

Established and participated in a civil society-industry working group, through which we discussed the B.C. Carbon Tax policy, and explored and developed policy options for the development of competitiveness mechanisms for EITE industries in B.C. and for the Pan-Canadian Framework on Clean Growth and Climate Change.

Civil Society and Government

UNICEF, the Government of Canada

Zinc & Health in India 

UNICEF-Teck partnership to strengthen health-care systems in Odisha, Madhya Pradesh and Uttar Pradesh, India, and to improve zinc and oral rehydration salt (ORS) coverage to prevent child deaths from diarrheal disease 

Annual reporting and ongoing engagement with UNICEF to ensure program objectives and activities are on track

Training of health-care providers, education of caregivers, and better access to zinc and ORS treatments helped save the lives of more than 20,000 children with diarrheal disease in 2016


Communities surrounding Quebrada Blanca Operations

Quebrada Blanca Phase 2 project


With the near closure of Quebrada Blanca Operations, Teck is developing a new project, Quebrada Blanca Phase 2, and conducting early engagement with local communities

Submitted public proposals for the development of an Environmental Impact Assessment and collaborated with community organizations to collect new social and environmental data for the design of community projects

Provided funding for technical and legal support to members of four fishermen's and seaweed collectors’ trade unions within the region

Indigenous Peoples

Ktunaxa Nation Council in the Elk Valley

Economic and job opportunities connected with mining and framework for input on environmental stewardship

Signing of an Impact Management and Benefits Agreement (IMBA) with the Ktunaxa Nation Council 

Staff from our operations and offices in the Elk Valley and our corporate head office participated in regularized engagement as defined by a schedule created together with the Ktunaxa Nation Council 

The IMBA will create numerous long-term benefits for the Ktunaxa people and increased certainty around future sustainable mining development in the region


Current and potential shareholders and lenders

Volatility in commodity prices and profits

Communicated our efforts to strengthen our financial position, with a focus on debt reduction and building on our successful cost reduction program

Ongoing engagement by our corporate Investor Relations team, in particular through our quarterly results releases and webcasts

Shareholders were informed about our main activities to strengthen our financial position, namely the continued implementation of our cost reduction program as well as the repurchase of $1 billion of debt


Communities of Interest Identification 

The identification, analysis and proactive engagement with our communities of interest (COIs) plays a vital role in every level of our business. In particular, these help to ensure we:

  • Understand the positive and negative impacts that our business has on others
  • Understand the risks and opportunities — both for COIs and for our business — associated with these impacts
  • Manage these impacts in a responsible and effective manner
  • Understand the effectiveness of our management actions

In this context, COIs are selected for engagement based on the degree to which they are affected by our activities and relationships, as well as their ability to influence our achievement of our business objectives. 


Direct Engagement

Our direct engagement of COIs is organized into three broad levels: information disclosure, dialogue and participation. All such engagement is informed by the AA 1000 principles of inclusivity, materiality and responsiveness.

Examples of the COIs we engaged in 2016, and the issues raised by and with them, are set out in the COI Issues and Responses section. The outcomes of our engagement are regularly reported to the Safety and Sustainability Committee of our Board of Directors and/or to our Health, Safety, Environment and Community (HSEC) Risk Management Committee. Our corporate teams also carry out direct engagement on an ongoing basis. Typically, this includes engagement with government, industry associations, peers, shareholders and potential investors.


Operational Engagement

All of our operations identify, prioritize and directly engage local and regional COIs that have the potential to affect our operational, sustainability or financial performance. This includes regular ongoing engagement of employees (and their representatives), local communities, Indigenous Peoples, regulators, joint venture partners, service providers, and suppliers. Working with local and Indigenous communities is particularly important in terms of:

  • Disclosing and appropriately communicating accurate and timely information
  • Maintaining an open dialogue, so all parties can fully understand each other’s views and concerns
  • Engaging in decision-making around our activities
  • Collaborating on issues of mutual interest
  • Securing and maintaining our social licence to operate

Those responsible for engagement with local and Indigenous communities are trained to take a people-centred approach to dialogue that is focused on relationships, rather than on issues. This helps ensure engagement is productive and constructive, and that it directly contributes to the building and maintenance of long-term, trust-based relationships.

In addition, we have a range of feedback mechanisms at all of our operations and major resource development projects. These mechanisms include telephone hotlines, text messaging, comment boxes, emails, multi-stakeholder panels, and visits to remote communities. 


Indirect Engagement

We carry out indirect engagement through the application of externally developed standards and frameworks that reflect COI expectations. These include those developed by the following organizations:

  • Global Reporting Initiative
  • International Council on Mining and Metals
  • International Finance Corporation
  • Mining Association of Canada’s Towards Sustainable Mining
  • Organisation for Economic Co-operation and Development (OECD)
  • United Nations Global Compact
  • World Economic Forum


COI Issues and Responses

Examples of key COI issues identified and managed in 2016 are set out in Table 10. 

Table 10: Our Communities of Interest in 2016

COI Category

Subcategory and Description


Priority Engagement Topics in 2016




Teck employees and contractors 



Union, non-union, full-time employees, part-time employees, and contractors

  • Safety strategies and systems
  • Commodity prices and the associated impact on our business
  • Cost containment and productivity
  • Tailings management
  • Workforce reductions
  • Environment and sustainability
  • Permitting
  • Agreement implementation
  • Health and well-being
  • Embedding sustainability into performance incentives




Community residents



Includes Indigenous and non-Indigenous communities

  • Commodity prices and the associated impact on our business
  • Tailings management
  • Air quality
  • Community investment
  • Water quality
  • Environment
  • Health and safety
  • Indigenous rights and title
  • Land and resource use
  • Mining practices and activities

General public



Includes those outside of project/site-affected communities, but who have an interest in our activities

  • Tailings management
  • Water quality
  • Air quality
  • Emergency preparedness
  • Environment

Special Interest Groups



Community organizations



Community-based institutions (e.g., schools and health centres), charitable and development organizations

  • Community investment opportunities and impacts from market volatility

Non-governmental organizations (NGOs) and multinational organizations

Includes organizations that are focused primarily on advocacy and are regional, national and international in scope

  • Community investment opportunities
  • Global topics of interest (e.g., water, climate change, carbon pricing, human rights and zinc deficiency)
  • Resource revenue transparency (e.g., payments to government)
  • Site-specific topics

Public/private institutions

Academic and research

Academic institutions and research organizations

  • Research partnerships
  • Training programs




Local government body or institution (e.g., town council, mayor’s office)

  • Community investment opportunities
  • Environment
  • Local hiring and procurement
  • Social issues


Government body or institution below the sub-national (e.g., within a state or province) level

  • Environment
  • Regional hiring and procurement
  • Social issues

Sub-national (state/provincial)

Sub-national government body or institution (e.g., state, province, territory or region)

  • Climate change and carbon pricing
  • Economic impact and market volatility
  • First Nations treaties
  • Infrastructure
  • Permits and certificates
  • Skills training
  • Tailings management
  • Water quality
  • Competitiveness
  • Innovation


National-level (federal) government body or institution

  • Climate change and carbon pricing
  • Corporate social responsibility
  • Legislation and regulation
  • Skills training
  • Trade
  • Gender equality
  • Transportation
  • Competitiveness
  • Innovation


Intra-governmental bodies and foreign organizations

  • Climate change and carbon pricing
  • Regulations affecting transportation and product classification and handling 

Indigenous Peoples

Indigenous governments, communities, organizations, businesses, land users, and stakeholders

Agencies representing an Indigenous group (e.g., councils or leadership, cultural representatives), organizations run by/for an Indigenous group (includes health, education, environmental), Indigenous-controlled goods and service providers, and traditional land users

  • Agreements negotiation and implementation (e.g., of impact benefit agreements, engagement protocols, exploration agreements)
  • Our Indigenous Peoples Policy
  • Water quality
  • Community investment opportunities
  • Environment
  • Indigenous rights and title
  • Protection of heritage sites
  • Regulatory approvals
  • Traditional knowledge and land use

Commercial or Business interests

Commercial interest

Includes joint ventures, large contractors and customers

  • Commercial, operational and financial matters
  • Logistics and transportation
  • Materials stewardship
  • Potential sustainability issues in the supply chain

Industry associations or business groups

Associations, groups or consortiums representing businesses (e.g., mining associations, sustainable business organizations) and Indigenous business associations

  • Regulatory issues
  • Social issues
  • Sustainability
  • Climate change and carbon pricing
  • Tailings management
  • Tax competitiveness


Institutional investors, other equity holders, debt holders and banks

  • Environment
  • Financial performance and state of the company

Lands, Resources, and Property Interests

Land user (tenured/licensed)

Includes licences to use an area of land and/or its resources, including hunting/guiding licences, commercial recreation licences, those with rights-of-way, easements, and other non-ownership land tenures

  • Biodiversity
  • Water
  • Recreational access

Land users (untenured)

Known land users, although they may not own or have formal licence for an area; includes recreational users (e.g., hikers, snowmobilers, boaters) and subsistence users (e.g., hunting, gathering, fishing)

  • Biodiversity
  • Water
  • Recreational access

Private landowners

Manages private land for residential, commercial or conservation (e.g., land trust) purposes

  • Land use
  • Water
  • Biodiversity

Water user

Includes those with a licence for water use or extraction

  • Water access, quality and allocation
  • Water monitoring
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Teck is a diversified resource company committed to responsible mining and mineral development with business units focused on copper, zinc, steelmaking coal and energy.